What We Collect
We will not collect personal information that is not voluntarily supplied by you. We will ask you to provide your personal information to us when you enroll for coverage and purchase an insurance policy from us, as well as when you contact us from this Web site. When you contact us from this website, you will provide us with certain personally identifiable information, including your email address and phone number.
When you enroll for an insurance policy through Health Plan Options Today/Garland Financial Group, we will ask you to provide your name, home address, mailing address, telephone number and email address. This information will be provided to the insurance company when you purchase an insurance policy so they can establish you as a policyholder. We will maintain a record of your information at the offices of Garland Financial Group, Inc., so we can provide you with policyholder service.
Each employee has been instructed on how to maintain the privacy of each customer, and the importance of protecting the customers’ personal information. Each employee at Health Plan Options Today/Garland Financial Group, Inc. is required to sign and acknowledge a Confidentiality and Nondisclosure Agreement to maintain customers’ personal information.
When you purchase an insurance policy through Health Plan Options Today/Garland Financial Group. you will pay the premium with your credit card, personal check or cash. If you use your credit card to pay the premium, your credit card information is deleted from our records after your purchase has been authorized. A transaction number will be provided to you on your Binder of Insurance. You may use this transaction number as a reference to the credit card purchase. We do not keep a record of your credit card information. If you pay the premium using your personal check, we will not keep a copy of your check in the file.
What We Do With The Information We Gather
We may use personal information for internal record keeping; to provide services you request and process your transactions or to create, operate and improve our products, services, content and advertising.
We use website browser software tools such as cookies and web server logs to gather information about your browsing activities, in order to constantly improve our website and make your visit to the website more enjoyable. Cookies help us collect important business and technical statistics. The information in the cookies lets us trace the paths followed by users to our website as they move from one page to another. Web server logs allow us to count how many people visit our website and evaluate our website’s visitor capacity. We do not use these technologies to capture any personal information about you.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
The security of your personal information is of utmost concern to Health Plan Options Today/Garland Financial Group. We exercise care in providing secure transmission of your personal information, and we take commercially reasonable steps to maintain the security of this information. While we strive to protect your personal information, we cannot ensure or warrant the security of any information you voluntarily transmit to us, and you do so at your own risk.
Health Plan Options Today/Garland Financial Group may store data on servers provided by third-party hosting vendors with whom we have contracted.
Health Plan Options Today/Garland Financial Group may contact you via email or text/sms to inform you of new products or services, to send information we think you may find educational or interesting, or to ask for feedback. You will have the opportunity to opt out of emails or texts/sms by notifying us or choosing to unsubscribe.
What You Agree to When You Share Your Information With Us
Your privacy responsibilities:
To help protect your privacy:
- Do not share user IDs or passwords with anyone else
- Log off the Health Plan Options Today/Garland Financial Group website when you are finished.
- Take precautions to guard against “malware” (viruses), such as installing and updating suitable anti-virus software.